At Instra, we provide priority Reseller telephone support 24 hours per day, 5.5 days per week.
 
More information about our Customer Support, contact details are available at:
 
http://www.instra.com/about-us/contact-us.htm

As a valued Reseller, you will be assigned a dedicated Account Manager. You may also speak to our Customer Support team, should you require further service outside of normal operating hours. We will all always endeavor to respond to all email enquiries within the same working day.

Where an urgent action is required by Instra, we refer you to our Escalation Procedures for further advice.