If you have a question, our Frequently Asked Questions (FAQ) may have the answer that you are looking for. Our FAQ has been prepared to provide you with the answer to many of the common questions that our Customer Service team receives. If our FAQ does not have the answer you need, we recommend that you give us a call or send us an email.
For your convenience, Instra Corporation has Contact Telephone numbers throughout the world. We recommend that you call the number closest to your location.
Our Customer Service is ready to respond to your email enquiries. To ensure we can provide you quality service, we kindly request that you direct your requests to one of the following areas. If you are an existing customer of Instra, we kindly request that you provide us with your Instra username when emailing us, as this will help us provide you with a response in an efficient and timely manner. Our Email addresses are shown below:
Our customer service team operates 24 hours a day, 5.5 days per week. We also have an on call representative that operates outside of our business hours who monitors incoming voicemails and emails, and contacts relevant people in relation to emergency issues including Abuse Reports.
For making Abuse Reports outside of normal business hours, please email firstname.lastname@example.org or telephone us on: +1.3234170413
We do recommend that you use our regular telephone contact numbers to report Abuse matters when our operations are open.
If for any reason you are unable to directly send us an email, you may use our online Enquiry Form.